BCD Travel white papers provide valuable perspective on the issues and challenges in and around the corporate travel industry.
The Traveler Management Survival Guide
The success of every travel program hinges on the ability to manage travelers. The more you understand about how your travelers think and make decisions, the better you can guide those decisions in support of company goals. This Traveler Management Survival Guide will help you understand key concepts from behavioral economics and link them to the challenges you wrestle with every day. It also provides specific examples you can implement to address – or even eliminate – bad buying decisions.Click here to download
April Update to 2013 Industry Forecast
With airlines and hoteliers aggressively working to keep the number of empty seats and vacant rooms low, it isn’t taking much growth in travel demand to edge up airfare and hotel prices in most markets around the world, according to the update to the 2013 Industry Forecast from Advito, BCD Travel’s independent consulting unit.
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Traveler Management: How to influence your employees to plan, book and travel smarter
Traveler Management: How to influence your employees to plan, book and travel smarter encourages travel managers to fundamentally change their approach to corporate travel programs, and makes the case that the traditional “command and control” approach to travel management offers fewer opportunities for innovation than building strong relationships with travelers.Click here to download
December Update to 2013 Industry Forecast
In a reflection of global economic uncertainty, demand for business travel is steady but unlikely to grow significantly in the near future, according to the update for the 2013 Industry Forecast from Advito, BCD Travel’s independent consulting unit.Click here to download
2013 Industry Forecast
Advito's 2013 Industry Forecast includes forecasts for air, hotel and ground transportation, key industry developments and their effect on managed travel, the influence of global and regional macroeconomic factors, key tactics for optimizing supplier negotiations, and - new this year - secondary spend and ways to influence travelers on the go. The forecast also contains special “spotlights” on Middle Eastern airlines, Australian and Indian markets, airline consolidation, ancillary fees and important considerations in hotel negotiations in 2013.Click here to download
The Customer Always Knows Best: Leveraging B2C Strategies in Managed Travel Programs
Corporate travel programs can learn a lot from businesses that market directly to consumers. By harnessing widely available technologies and taking advantage of behaviors ubiquitous among private consumers, corporate travel programs can communicate more effectively with travelers, achieve higher traveler satisfaction levels and even increase leverage with suppliers.Click here to download
Changing the DNA of Managed Travel: Using Social and Mobile to enhance productivity, morale and the bottom line [PDF Version]
This white paper provides an overview of the opportunities and challenges for managed travel posed by the inexorable and irreversible rise of social Web (user generated content and social networking) and mobile technology. Secondly, it guides travel program stakeholders in leveraging these concepts to serve the evolving needs, constituents and consumers of corporate travel and meetings within the framework of a managed program.Click here to download
Charge ahead. How airlines move to reduce their credit card merchant fees drive up corporate travel costs.
Merchant fees have become the single-largest distribution cost for airlines, and in recent years, several factors have led air carriers to search for ways to reduce or offset that cost. Unfortunately for corporate travel buyers, any likely move that airlines may take to reduce or offset merchant fees represents an increase in travel program costs.Click here to download
Strategic Travel Program KPIs Advito White Paper
White Paper : From numbers to action.Click here to download
Improving travel program management through strategic KPIs and meaningful savings measurements.
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